Woods Cross sits about a 7 to 10 minute drive from our base, by our estimate. Same-day appointments are available when the problem is urgent but not an active flood, and nights, weekends and holidays are covered around the clock.
A pipe is leaking and the water will not stop
If water is spraying or pooling, find the main shut-off valve and turn it clockwise until it stops. Open a faucet at the lowest point to drain the line. Then call the 24/7 line and tell the dispatcher where the water is coming from.
Many Woods Cross homes are newer, so a failure is more likely at a fitting, a fixture supply or a water heater connection than a pipe wall. The city also runs a leak investigation in areas of high groundwater, which is a reminder that hidden leaks can go unnoticed for a long time. A water bill that jumps with no change in use is worth a call to our leak detection team before the damage spreads.
Before we arrive
- Shut off the water Turn the main valve clockwise, then open the lowest faucet to relieve pressure.
- Kill power to wet areas If water reaches outlets, appliances or the panel, switch off breakers only from a dry spot.
- Clear the area Move rugs, boxes and furniture so the plumber can reach the pipe and the mess stays small.
- Call the 24/7 line Give your street, what is leaking and which fixtures still work.
Drains that back up into the house
A backup starts as a gurgle or a slow tub and becomes sewage in the lowest drain. If it reaches that point, stop using water, keep children and pets away, and call us. Our drain cleaning crews run cable machines and a drain camera to find the blockage.
Sewer service in Woods Cross belongs to the South Davis Sewer District, at 1800 W 1200 N in West Bountiful, 801-295-3469. If the blockage is in the public main rather than your house line, the camera shows it, and we point you to the district.
Water heaters that fail without warning
A tank that leaks at the base, a pilot that will not light or water that never gets hot all count as urgent in winter. Turn off the cold supply to the tank, and for gas units turn the gas control to off. If you smell gas, leave the building and call Enbridge Gas at 1-800-767-1689 or 911 before you call a plumber.
Our water heater repair team fixes what can be saved, and when the tank itself has failed we can discuss replacement the same day. Tank units commonly last around ten years, so an older heater with rust at the seams is a candidate for replacement.
Newer pipes, older core
The median home in Woods Cross was built about 2001, per ACS-based data, with roughly 30 percent built from 2000 to 2009. As a general rule, homes of that period are plumbed mostly in PEX, CPVC or copper, so failures tend to be fittings, valves and fixtures rather than rusted pipe.
Median is a midpoint, and a town this size has older homes too. A house from the mid-century or earlier may still have galvanized supply or cast-iron drains, and those wear differently. We cannot tell the pipe material from the address, so we check it on the visit.
Water where it should not be?
Call the 24/7 line from anywhere in Woods Cross. Describe the leak or backup and we will tell you what to shut off first.
Water from city wells
Woods Cross City runs its own culinary water system, and its supply comes entirely from wells. Some of those wells carry volatile organic compound contamination, and a treatment facility has handled it since 2015.
If you see scale on faucets or spots on glass, test your tap and ask the city for its annual water quality report before buying treatment equipment. Our water softener page explains how to match a system to a test result.
Permits, city hall and who to call
Woods Cross City Hall is at 1555 S 800 W, 801-292-4421, and the city lists permits and licenses under its Community Development pages. Repairs to existing fixtures are often straightforward, but moving pipe, adding fixtures or replacing a water heater can need a permit, so ask city hall. We handle permits on work that requires one.
Utah limits what homeowners may do themselves in plumbing, so check with the city and DOPL before attempting more than a simple repair. You can verify any plumber’s license on the state’s DOPL lookup.
Nearby towns and ZIP codes
Beyond Woods Cross, our crews cover the wider area around 84054, including 84087, 84010, 84014, 84025 and 84037, with emergency drain cleaning and leak detection as the most requested services. If you live in the next town north, see West Bountiful. For homes on the bench to the east, our Bountiful page explains coverage.
What affects the price of an emergency visit
- Time of day, since nights and holidays cost more to staff.
- How much access we need, such as behind a wall or under a slab.
- Parts, especially a water heater or a main shut-off valve.
- Whether a camera or leak detection gear is needed to find the cause.
Homeowners insurance usually covers sudden and accidental water damage, not wear or maintenance. Ask your insurer. We give you a clear price before work starts.
Code and permits in Woods Cross
Plumbing work in Woods Cross follows the Utah plumbing code, the 2024 International Plumbing Code (IPC) from July 1, 2026, and the city issues the permit for work that changes piping. Utah also licenses plumbers through DOPL, so you can confirm any plumber before work starts.
Woods Cross on the map
Frequently asked questions
Yes. The line is answered 24/7, including nights, weekends and holidays. Tell the dispatcher your street and what is happening, and we will schedule the earliest available licensed plumber.
Yes. We cover 84087, which includes the area around city hall on 800 West, and 84010, a listed alias that some Woods Cross addresses use. We are only a short drive south in North Salt Lake.
Woods Cross borders North Salt Lake on the north. By our estimate the drive is about 7 to 10 minutes, depending on traffic and the address.
It can be. Stop using water and call. If sewage is coming up, the main line is likely blocked, and the camera tells us whether the problem is yours or the district’s.
Woods Cross uses wells and treats some of them for contaminants. Scale and taste vary by home. Test your tap and ask the city for its report before buying equipment.
Yes, at the main shut-off valve inside your home. For a leak at the street or meter, call city hall at 801-292-4421, since the utility belongs to the city.